Privacy Policy

At Krisen Shop, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website and make purchases. By using our website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect personal data in the following ways:

  • Personal Information You Provide: When you place an order, create an account, or contact us, we may collect information such as your name, email address, phone number, billing address, and shipping address.

  • Payment Information: When making a purchase, we collect payment information such as credit card details or PayPal account information. This information is securely processed through third-party payment providers.

  • Website Usage Data: We collect data about how you interact with our website, such as your IP address, browser type, device information, and browsing behavior. This helps us improve the user experience on our site.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Process Orders: We use your personal and payment information to process and complete your orders.

  • To Improve Our Services: We analyze usage data to improve the performance, functionality, and user experience of our website.

  • To Communicate with You: We may use your contact information to send order confirmations, shipping updates, and promotional offers (if you have opted in for marketing communications).

  • Customer Support: We use your information to respond to inquiries, resolve issues, and provide customer service.

3. How We Protect Your Information

We take the security of your personal data seriously. We use industry-standard encryption and security measures to protect your information during transmission and storage. However, no method of data transmission over the internet is 100% secure, so while we strive to protect your information, we cannot guarantee its absolute security.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted service providers and partners who help us operate our website and fulfill orders. These third parties are obligated to protect your data and use it only for the purposes for which we share it.

We may also disclose your personal data if required by law or in the good-faith belief that such action is necessary to comply with legal obligations or to protect our rights.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us analyze website traffic, remember your preferences, and provide you with personalized content. You can control the use of cookies through your browser settings, but disabling cookies may affect the functionality of our website.

6. Your Rights Regarding Your Data

You have the right to:

  • Access and Update Your Information: You can view and update your personal information by logging into your account on our website or by contacting us directly.

  • Request Deletion of Your Information: You may request that we delete your personal information, subject to legal and contractual obligations.

  • Opt-Out of Marketing Communications: If you no longer wish to receive promotional emails, you can unsubscribe by following the link in any email or by contacting us directly.

  • Data Portability: You may request a copy of your personal data in a structured, commonly used, and machine-readable format.

7. Retention of Your Information

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including processing orders and complying with legal obligations. After this period, your data will be securely deleted or anonymized.

8. Third-Party Links

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices of these websites. We encourage you to read the privacy policies of any third-party site before providing any personal information.

9. Children’s Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal data from children. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete such information as quickly as possible.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the updated version will indicate the date it was last revised. We encourage you to review this policy periodically to stay informed about how we are protecting your data.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Email: office@krisenshop.com

Thank you for trusting Krisen Shop with your personal data. We are committed to keeping your information safe and ensuring a smooth and secure shopping.